Refund / Return Policy – lessclothings

Policy Overview
Due to the nature of the product (such as hygiene and customization requirements), we currently do not accept any returns, exchanges or refunds (including but not limited to size mismatch, color differences, changes in subjective preferences, etc.). All sales are final transactions. Placing an order is deemed as agreement to this policy.
Handling of exceptional cases
If any of the following problems occur, please contact customer service (eventoon@lessclothings.com) within 48 hours after receiving the goods and provide evidence (such as photos/videos) :
Product damage: Obvious damage or quality issues caused during transportation;
Wrong item sent: The actual received goods do not match the order.
We will offer partial compensation or exchange as the situation requires (the original item must be returned), but reserve the final decision-making right.
Precautions
Dimensions and details: Please refer to the detailed dimension table, material description and tiling diagram on the product page to avoid misjudgment.
Inspection responsibility: It is recommended to inspect the goods on the spot when signing for them. If any abnormality is found, please refuse to accept them and contact us immediately.
Promotional items: Special offer/clearance items are subject to no exception terms.
Contact Information
If you have any questions, please contact us through the following methods
Email: eventoon@lessclothings.com