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  1. Shipping location and delivery time
    All orders are dispatched from the warehouse in Belgium. After placing an order, we will complete the order processing and shipment within 15 to 30 working days (there may be slight delays for customized products or promotional periods). You will receive an email notification containing the logistics tracking number to track your package.
  2. Delivery range and cost
    Within Europe: Standard delivery covers major EU countries. Freight charges are calculated based on the destination and package weight (automatically displayed on the checkout page).
    International delivery: Global shipping is supported. Tariffs and import duties are borne by the buyer (in some countries, they may be collected in advance).
  3. Logistics tracking
    After shipment, you will receive a tracking link from the logistics company (such as DHL, UPS or local post office) via email to check the status of your package in real time.
  4. Delay and out-of-stock handling
    If the goods are out of stock or delayed due to force majeure, we will contact you by email (eventoon@lessclothings.com) to offer replacement, refund or compensation solutions.
  5. Return and Exchange Instructions
    You can apply for a return or exchange within 7 days after signing for the item (provided that the product is unused and the label is intact).
    The return shipping fee shall be borne by the buyer. The refund will be processed within 5 working days after the return is confirmed.
    Contact us
    Have any questions about the transportation policy? Please email to eventoon@lessclothings.com

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